Frequently Asked Questions
Why Designer’s Choice only?
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Our Designer's Choice floral arrangements allow us to prioritize the freshest and most impactful blooms available at market while keeping to a client’s preferred color palette and providing the best value. Everything is made-to-order in our studio. Recipients receive one-of-a-kind, unique arrangements that can be enjoyed far longer than those that are pre-arranged and/or based on a recipe.
What style of design are your Designer’s Choice arrangements??
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Our signature design style is a low and lush style with an all-around shape which can be enjoyed from all angles. Please view our product photos. Your recipient will be blown away by our modern, elevated designs and selection of premium blooms.
What size arrangements do you offer and what are the price points?
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We keep it simple so you know exactly what your recipient will be receiving. We offer 4 different sized arrangements with pricing based on overall size and dimension.
Original ($195) 11” x 11” or larger
Deluxe ($295) 14” x 14” or larger, additional premium blooms
Statement ($495) 17” x 17” or larger, extra luxurious and additional premium blooms
Wrapped Bouquet ($150, no vase) Number of stems will be equivalent to original size. If you prefer a larger wrapped bouquet, please reach out to us via text at 650-657-7875 or email at info@floraledit.com.
How do I order?
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You can order online anytime at floraledit.com or by text message at 650-657-7875 during our business hours (Mon-Sat 8:00 AM-5:00 PM, Sun Closed).
Do you offer same-day flower delivery?
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Please text 650-657-7875 if you need same-day delivery or your preferred delivery date is not available, and we will do our best to accommodate.
Where do you deliver to in the Bay Area?
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We deliver to all areas within 20 miles of our studio (94010) for a flat rate of $25. Please enter your zip code to see if your address falls within our delivery zone.
What are your delivery hours? Do you offer delivery windows?
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Delivery hours are between 10am and 5pm. We cannot offer more specific delivery time windows beyond this without advanced notice and scheduling. Please text 650-657-7875 if you have specific delivery requests, and we will do our best to accommodate.
Do you offer curbside pick-up and is your studio open to retail?
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Our studio is not open for retail or to the public. For curbside pick-up in Burlingame, please text 650-657-7875 to arrange before placing an order to make sure we can accommodate.
Do you deliver on the weekends?
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We deliver primarily Monday through Friday but do offer some Saturday delivery options.
How much is your delivery charge?
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$25 flat rate if your delivery address is within our delivery zone.
Can I request certain colors or flowers?
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Yes, you can place notes on preferred flowers or colors during checkout. Please note that we will do our best to accommodate all preferences, but these cannot be guaranteed as some blooms are seasonal and limited. For preferences to be guaranteed, please text 650-657-7875 to discuss and confirm.
What types of locations do you deliver to?
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We deliver to homes, hospitals, businesses, and venues within our delivery zone. Please provide the full address and any helpful delivery notes during checkout.
What happens if the recipient is not home or there is no reception area (office lobby, doorman, security desk, mailroom, nurses’ station, concierge, bell desk, etc.)?
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Please include as many details as possible to help our couriers with a successful delivery including if appropriate, the recipient’s phone number. We take extra steps to make sure your arrangement arrives safely to the intended recipient. Arrangements are protected for secure transport. If the recipient isn’t available, our courier will leave the arrangement in a safe spot. On the rare occasion that no safe spot is located or an incorrect address is provided, an additional second delivery fee of $25 will apply to reschedule and redeliver.
How do I report an issue with my delivery or flowers?
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We stand by our products and will make it right if issues arise. If you experience a problem with your delivery or florals, please reach out to us via text at 650-657-7875 or email at info@floraledit.com.